“Employee engagement is not just about cracking jokes with the team, buying team lunches, or fancy perks (though these are great to have!
). It is about creating a culture & environment where people want to contribute, not just cause they have to.” 
jwanheah
My Journey Through Life
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The Amazing Participants -
A Lesson in Leadership: Don’t Just Say Go Do It —Ask How You Can Help.
“You are doing all this alone?”
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That unexpected question came from our Chairman, Dato Seri Michael Tio (DSMT), just six weeks before our company’s 30th Anniversary celebration—an 800-pax event in One World Hotel with many many moving parts and even more expectations. Poised to play host to the Deputy Minister Of Communications, YB Teo Nie Ching, the former Premier of Penang State Tun Ahmad Fuzi, Media heads, celebrities, Olympians and 91 National Record Holders. -
A great manager is more than just someone who oversees tasks and ensures that targets are met. A good manager is a visionary leader, a mentor, and a problem solver who understands their team, fosters growth, and works selflessly to ensure their team’s success. In this article, we’ll explore the key traits of a good manager and how they can positively influence a team’s performance and morale.
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I have had the honour of working with some great and some horrible managers, and have helped various entrepreneurs & leaders manage their managers. Here are some traits of a bad manager, traits you should look out for in yourself and make the conscious effort to change.
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As some have asked me to dive a little deeper into the processes & people aspect of what we did to create 300% growth, i decided to pen it down here.
i’ve mentioned that there are really only two things you need to continuously look at in an organisation, People & Process. If you think about it, every improvement you need and every issue you face in an organisation, comes down to only these two things; People & Process. And it is the role of management to continuously learn not only about new ways of doing things, new ways of managing people, but to also continuously learn about the business’s own processes and people. Both require constant evolving to keep up with our fast paced world. The world moves at a ridiculously fast pace, your business and more importantly your thinking has to move faster or you become irrelevant.
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An extraordinary 300%! Thats right! 2024 marked yet another record growth milestone for the 29-year old brand since i (unofficially) helmed the reigns, and we are primed for continuous growth if we can overcome our internal challenges. Here are some of the many things we did to get us to where we are today. (more…)
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Here are some of the hard facts i’ve learnt about leadership over the years. Sharing them with you in hopes you become the leader you wish you had.
When the team fails, look in the mirror first
When things don’t go according to plan, point the finger at yourself before you even think of pointing at others. As the saying goes, “The Fish Rots From The Head“. If anything goes wrong, you should be the first to take responsibility. -
Many have asked us what we did to turn a 25 year old organisation around. The Malaysia Book Of Records came under new ownership in 2015 and up till the new team came on board in 2019, the organisation faced difficulties in revenue and operations. A management decision to bring on 3 new hires with marketing, operations and advertising experience led to turnaround to profitability within 8-months and onwards to 164% growth.
Here are some of the things we did and what worked for us. I hope you find a diamond in here that will help you in your work or organisation
1. Organisational health check.
First is to run a health check to see how where we are with everything from operations to brand. You cant improve what you don’t know. One of the biggest downfalls i’ve witnessed is leaders passing comments and giving instructions without having any real insights or experience in the roles or work. You don’t need to be an expert at it, but i highly recommend you at least experience the work before making changes. So I personally did every role and task that was involved in the organisation to see how it’s done and analysed how it can be done better. From this health check, i discovered a plethora of operational issues that not only affected revenue but had a negative brand perception. (more…) -
こんにちは! My maiden trip to the land of the rising sun was a 14-day adventure with 14 entrepreneurs from varying industries led by Dato Seri Michael Tio, his 14th study tour. #dsmtst14
“Hah? You’ve never been to Japan?!” Was the shocked response from my boss Dato Seri Michael Tio (DSMT) as we were sipping Spanish wine over dinner one night. “You must go to Japan and experience it.” he added. “One day la, one day i’ll make it there” i replied.
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That day came much earlier, thanks to Dato Seri Michael Tio
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Quick pointers for employee engagement
If you’re a business leader, you know that employee engagement is key to the success of your organization. After all, engaged employees are more productive, creative, and committed to their work, which can lead to a more positive work environment and greater overall success.
But how do you create an environment that encourages employee engagement?
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jwanheah 