Tour of The CAstle

In our quest to build a unique values driven organisation, Pulse Asia is continuously working to ensure we get our fundamentals right. These fundamentals or the foundation of our legacy will be the cultivation and disciplined practice of our values, defining and maintaining the Pulse Asia culture, and the continued implementation and fine-tuning of our strategies to propel us towards our vision.

As PulsElites we focus on continuous self improvement, hence we continuously seek inspiration and are always looking out for opportunities to learn. I’ve been following a fellow Bond Alumnus who has been making waves for years in the legal and property industry here in Malaysia. As we were blessed with the opportunity to reset what we were doing, i got in touch with this “Maverick Lawyer” and requested for one of his famous private tours of his award winning “CAstle”.

An interior design award winning law firm… what?
Thats Right! Chur Associates is a legal firm that has won an interior design award!

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A Look In The Mirror

While reflecting on how we’re doing things differently today, i decided to pen down some of the key learnings. When the brand we help built collapses, thats when your eyes open and you can see things clearly, when you realise and reflect on the strategies, the steps taken, the actions, the things you said, the things people were saying. You start to recall and note down how the people in the organisation behaved and you notice a pattern. These are the results of the unspoken rules and values that govern the organisation, its culture. Like having an epiphany you are suddenly aware of what you did wrong, as a leader in the company, what you failed to act upon.

The captain always goes down with the ship, and if i am the captain of this ship it is my job to ensure the ship stays its course and never goes down because by golly i don’t want to drown (again!). Continue reading

Partnerships

“If you want to go fast go alone. If you want to go far, go together.” You have probably heard or seen that quote. While it is frequently used to emphasise the power of teamwork, it holds true for many aspects of life.

If you’re starting a business, i can find more pros than cons in having a partner(s). Being able to leverage off each other can be extremely powerful in building your organisation. Throughout the years, i have had the pleasure of learning from a few partnerships both in my personal and professional aspects of my life. And here’s some of the key perks of a business partnership.
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A day with The DMT

PKT Logistics is operating in an industry where you would almost certainly never hear the words ‘people centric’ and ‘fun corporate culture’ be frequently mentioned let alone ingrained into every aspect of its business. PKT even prides itself as being Facebook compulsory! Definitely unheard of even in many industries.

Well with only a 2% employee turnover rate and 50% returning staff, PKT logistics is putting Malaysia on the world map for logistics thanks to it’s commitment to being world class in all aspects of its business. So when an opportunity arrived to spend half a day with the man behind this revolutionary transformation was offered by my friend from Medicos Disposables , i jumped on the opportunity without hesitation.  An intimate session with the amazing Dato Michael Tio or better known as DMT was truly an amazing experience and an inspiring afternoon to be remembered.
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Perception

An old friend was having a conversation with me recently about how one of the best decisions he ever made was to sell his Porsche and buy a Honda Jazz. And no, he has not suffered any loss in income, in fact his business is booming. In that same conversation he talked about a guy he met recently who was just starting his business and was adamant on buying a Mercedes. His justification was that because he was starting up he needed the ‘image’, and my dear friend who has been in business for years tried hard to convince him not to jump into that trap. The conversation struck a chord with me because i’ve gone and made such decisions, hence been on both sides of that fence.

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Agree

Today we are expanding on a topic within a previous post. In that post we spoke about clear concise open communication between business partners, in fact it should be a practice in all aspects of our lives between everyone we meet.

While having and maintaining clear concise open communication between partners keeps assumptions away, ensures everyone is on the same page and minimises misunderstandings, the possibilities of conflict or misalignment can and will still occur.
It can occur for many reasons; by default no two humans are alike, our needs and wants although can be similar can never be exactly the same, everyone is also developing and growing at different levels in life, the circles we roll in are different, our upbringing is different, there are so many factors that affect our judgement, wants, needs and decisions in life. These factors drive our business and career decisions, they drive our performance at work, they determine our commitment to projects and more. The difference between two people is what gives rise to conflicts.

the possibilities of conflict or misalignment can and will still occur

So what can you do to minimise conflicts and keep everyone in-sync?
There are alot of things we can do, here are 5 that come to mind.
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Watch

Sharing some of my fave videos that have inspired or helped me. If you haven’t already watched them, do spare the time.

Always Start With Why. Simon Sez.
Simon Sinek’s theory on how leaders inspire action, from his best selling book “Start With Why”.

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North Star

In a previous post we spoke about the top 3 pieces of advice, today we are diving a little deeper and going to look at item number one, VISION.

Vision is determining where you’re going, your north star. A shining beacon that keeps you on course no matter the weather. It could be your dream translated into a statement, or literally how the organisation looks like in 20-years or maybe how it looks like at the end of your life, it could also be what you want the company to remembered for or known for. It answers questions like what legacy do you want to leave behind? What is the purpose of this organisation? If your only goal is to make money, go get a job, work hard and climb the corporate ladder. 95% of businesses fail in the first five years. Truth is, even if you do make it past the 5 year mark… your personal take home income may never be as high as what you’d be earning as an employee.

95% of businesses fail in the first five years

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Shipmates

pulse asia

They say life is not about the destination but the journey. And its a long journey, so who you travel with makes all the difference.

If you’ve decided on where you’re heading (the vision) and you’ve got on board a ship (the company), you can’t steer a massive ship all by yourself so working and piloting the ship to your destination requires a crew. A crew that has to be made up of sailors, navigators, engineers, deck hands and a host of other shipmates who are required to perform a plethora of functions to keep the ship afloat (financially sound!) and on the right course.

“If you want to go fast, go alone. If you want to go far, go together.”

To get to your next port of call smoothly, you are gonna need to have the right people on board, people who are equipped with the required skills to perform the job functions, want to go to the same destination as you and most importantly have the right attitude and personality. The latter because when you’re in the middle of the atlantic, a mutiny could cause irreversible damage that would send you off-course or worse yet, sink the ship. It is imperative that the ship is manned by a crew who work well together and trust each other. Continue reading

Before business

jwanheahAn inspiring friend asked me this question after hearing of the wins and lessons i faced throughout my journey as an entrepreneur; What are the 3 most important pieces of advice would you give to someone who wanted to start a business. I’ve been asked this question in different forms a few times and the ensuing conversation was a truly meaningful one which hit close to the heart both for my new friend and i.

So briefly, here are my top 3 things i’d share with anyone. We’ll dive deeper into each individually and a couple more in future posts. Continue reading